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MARCH 13, 2020: 5pm EST

We at Memory Care America understand the seriousness of the Coronavirus (COVID-19) outbreak and are taking every possible precaution to protect our residents and staff. As of today, March 13, 2020, we have no reported cases of COVID-19 at any of our facilities.

From the moment we opened our first facility, Memory Care America and its corporate parent, Clearday Inc., have always considered the health and welfare of our residents and caregivers as our number one priority. We will continue to assess our policies, procedures, and supervision of our facilities, and we will provide additional updates to share information as appropriate.

Knowing the facts is an important component in our planning and should also be in yours. As widely reported, the symptoms of COVID-19 are similar in many respects to the flu. For your convenience, please refer to the following websites for additional and valuable information:

https://www.cdc.gov/coronavirus/2019-ncov/index.html

https://www.nih.gov/health-information/coronavirus

Please be assured that we have long-standing protocols and procedures with respect to the safety and welfare of our residents and caregivers, including with respect to infectious diseases. We have reviewed, and will continue to review, these protocols and procedures with the information provided by the CDC and other state and federal agencies, as well as our own community physicians and other medical professionals. Based on emerging information and guidance, we will supplement our protocols and procedures as warranted.

In response to the COVID-19 situation, we have already implemented new procedures and have strengthened others, including:

  • We have instituted daily leadership team meetings, including the leaders from each of our facilities, to assess the latest information with our employees and continue to assess and supervise our sanitization safety procedures.

  • We have taken steps to dramatically limit the presence of visitors in our facilities:

    • Family members may now visit virtually, but not in person. Please contact us for further information on webcam or similar services that we are providing for virtual visits free of charge.

    • We have cancelled all meetings and other events that would result in a significant number of outside visitors to our communities.

    • Our community Physicians are continuing their visits and, of course, are another available resource should there be any issues to address. They will continue to be active in addressing this challenge together.

  • We are taking the temperature of our residents and staff and have additional procedures with respect to anyone that has a fever, including prompt and appropriate notification to resident’s physician and family.

  • We are sanitizing with greater frequency, including additional cleaning and disinfecting in high-traffic and other common areas, including handrails, bathroom faucets and levers, door handles and knobs, as well as tables and chairs in the common areas.

  • We have increased the number of hand sanitizers located throughout the buildings.

  • We have increased the number of regular in-service Caregiver training meetings, with a specific emphasis on disease control measures.

  • We have increased and intensified the monitoring of our employees for any manifestation of symptoms. New procedures ensure that if any of our employees manifest symptoms, they will not be allowed in our facility until they are tested and cleared. We have reinforced direction that staff with any symptoms should take full advantage of our paid sick leave.

Memory Care America and Clearday have extensive experience with infection control, especially related to seasonal influenza. We have long-standing policies and procedures to keep our residents in a healthy and nurturing environment. The President of Memory Care America, Linda Carrasco, has over 30 years of experience in this field. We will continue to be proactive to protect our residents and caregivers and other community members.

If you have a family member in one of our communities, we are ready to answer any questions you may have. Please bookmark and continue to monitor this page for the latest information. Please direct further questions to your respective MCA community at the following email addresses:

Thank you for the privilege of caring for your loved ones with dignity and compassion.